Introduction

In future, we plan to move all aspects of the of Magic Suite administration to a new, central "Admin" App.

Until then, please use the ReportMagic Admin menu to perform aspects of AlertMagic system administration relating to:

• Connection management
• Creating an Alert Management System connection
• Creating an Incident Management System connection
• User management
• Determining which users are Tenant Administrators
• Only Tenant Administrators will be able to use the AlertMagic UI
• This does not affect Issue assignees
• Later, we plan to create dedicated AlertMagic administration and viewer roles

Managing AlertMagic Connections

When creating Connections or editing existing ones, ensure you give AlertMagic access by selecting the relevant checkboxes in the create/edit dialog box. If you will be using AlertMagic to make changes to the Management System (e.g. acknowledging alerts in the Alert Management System), ensure that the connection is NOT configured read-only.

For other Connection administration documentation, please see the ReportMagic documentation.

Managing AlertMagic Users

For now, please ensure that any AlertMagic UI users are configured as Tenant Administrators.

For other User administration documentation, please see the ReportMagic documentation.