Connecting to Jira

To set up Magic Suite apps to connect to your Jira system:

  1. From the Admin menu, click Connections
  2. Click the Create button
  3. Enter a name (e.g. "Jira Production" or "Jira Test") and optionally, a description
  4. From the Type drop-down, select a Connection type of Jira
  5. Set the URL field to your Jira hostname, for example https://myjira.com
  6. If authenticating using a Personal Access Token (recommended):
    1. Leave the User name field blank
    2. Set the Password field to the Personal Access Token
  7. If authenticating using Username/Password:
    • Set the User name field to the username to connect with
    • Set the Password field to the password

You may now:

  • Use [Jira.XXX:] macros
  • Set up multiple Jira Connections and choose the default via the Admin => Macro Defaults page, or use a [Jira.Connection:] macro in your templates / Report Studio when developing and testing macros.
  • Automatically manage incidents in Jira using AlertMagic
An unhandled error has occurred. Reload 🗙