Halo PSA Connections

To connect to Halo PSA, you will need:

  • URL (e.g. https://mycompany.halopsa.com)
  • Client ID (This will be a GUID)
  • Client Secret (This will be two concatentated GUIDs)

Ask your Halo PSA administrator to generate these for client authentication by going to:

  • Configuration  
  • Integrations  
  • Halo PSA API 
  • reate a new Application
    • Call it "Magic Suite"
    • Select 'Client ID and Secret (Services)' as the Authentication Method
    • Login Type: Agent
    • Assign the appropriate permissions.

Configure these items as follows in the Connection dialog:

  • URL: enter the URL
  • Username: enter your Client ID
  • Password: enter your Client Secret
  • Configuration: not needed / supported

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