ConnectWise Manage Connections

To connect to ConnectWise Manage, you will need:

  • URL (e.g. https://cwm.mycompany.com)
  • Company ID (e.g. mycompany)
  • Application ID (a GUID, all lowercase)
  • Username (e.g. sdfsdfsdfsdfsdfsdf)
  • Password (e.g. asdasdasdasdasdasd)

Configure these items as follows in the Connection dialog:

  • URL: enter the ConnectWise Manage API URL
  • Username: enter your username
  • Password: enter your password
  • Configuration: includes both mandatory and optional items (see below)

Connection Configuration Items

The items that can be configured (as JSON) are as follows:

  • ApplicationId: the application ID from Connectwise [required]
  • CompanyId: the company ID from ConnectWise [required]
  • ApiVersion: the ConnectWise API version [optional - defaults to "3.0"]
  • CacheDurationSeconds: the time in seconds by which subsequent data requests will be cached (and not re-fetched) [optional - defaults to 60 seconds]
  • Release: the ConnectWise release version [optional - defaults to "v4_6_release"]
Example Configuration

Only the mandatory items are set in this example:

{
    "CompanyId" : "<CompanyId>",
    "ApplicationId" : "<ApplicationId>"
}

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