ConnectWise Manage Connections

Magic Suite connects to ConnectWise Manage using HTTP Basic Auth using a compound credential.

You can read about that here:

To connect Magic Suite to ConnectWise Manage, you will then need:

• URL (e.g. https://cwm.mycompany.com)
• Company ID (e.g. mycompany)
• Public Key (e.g. sdfsdfsdfsdfsdfsdf)
• Private Key (e.g. asdasdasdasdasdasd)

Configure these items as follows in the Connection dialog:

• URL: enter the ConnectWise Manage API URL
• Username: enter your public key
• Password: enter your private key
• Configuration: includes both mandatory and optional items (see below)

Connection Configuration Items

The items that can be configured (as JSON) are as follows:

• CompanyId: the company ID from ConnectWise [required]
• ApplicationId: the application ID from Connectwise [optional - defaults to 81ed5b85-655f-4ee7-a174-f5325cf2f8ef]
• ApiVersion: the ConnectWise API version [optional - defaults to "3.0"]
• CacheDurationSeconds: the time in seconds by which subsequent data requests will be cached (and not re-fetched) [optional - defaults to 60]
• Release: the ConnectWise release version [optional - defaults to "v4_6_release"] 

Example Configuration

Only the mandatory items are set in this example:

{
    "CompanyId" : "myco",
}